MTS Intelligent Surveillance Solutions is a complete technology and security design and integration firm specializing in intelligent and integrated digital video surveillance (DVS) and access control solutions.

We incorporate intelligent video features and true internetworking to enable clients to establish a security architecture for cost-effective, unattended surveillance and facility/premise security.

MTS provides both strategic and tactical design and implementation services focused on several key markets with specifically focused service offerings.

• Our Services
• Our Approach
• Why you should choose MTS-ISS

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What’s New

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Ensuring that the video surveillance system is working properly and available when it really counts is about more than deploying for high availability, it is about checking that the systems and applications are functioning properly.

MTS-ISS is taking a proactive approach to this need by providing all of their customers with 24×7 system monitoring.

MTS has developed a centralized monitoring and management service for all of their customer installations. The real-time dashboard provides at-a-glance status of network, server, and security applications for all their customers.

Key metrics for availability and performance are tracked and used for identifying problems; information is then aggregated into monthly reports.

Significant events can be organized by many parameters including geography, customer, or device type.

The support team receives critical alerts via email and text messaging to increase response time that affect customer systems.

Customers who purchase a maintenance plan can opt to receive critical system-affecting alerts to their email and/or monthly availability reports for their servers and video applications.

This new value-added support service is one more great reason to allow MTS-ISS to design, install, and maintain your video surveillance & access control systems.
Go with the technology leader!

MTS is proud to announce that we are now officially supporting our customers via our feature-rich support portal.

The portal includes: Case Submission and Tracking (i.e. Trouble Tickets & Requests for Service); Online Documentation; Knowledgebase and FAQs.

In addition, each customer now has an individual file share account where documents and files specific to their installation can be stored.

More information can be found by clicking the Support Tab.

MTS-ISS installed a 20-camera, 360 frames per second audio/video system at the Sea Isle City Police Dept and Municipal Court. This installation is the baseline for an integrated safe community architecture, with additional sites around town in the planning stages.

A newly revised version of our safe community concept with shared intelligence, resources, and cooperation between schools and municipal, law enforcement, tourism, and other community organizations is now available.

MTS believes that a “Safe Community” video surveillance architecture is the responsibility of all community members, from elected officials and police through the citizens of the community. As such, there is an opportunity to share the costs and share the benefits. Increased public safety is desirable in virtually every community yet sometimes difficult to achieve. Video Surveillance
offers an affordable and acceptable mechanism to enact improvements in public safety.

A link to the whitepaper can be found in the Technical Information area - or just click this link: Safe Community Concept Whitepaper.

All eyes are on Watchung surveillance program
Borough’s high-tech software could be a model for the rest of the state.

By KARA L. RICHARDSON
Staff Writer

June 10, 2007

WATCHUNG– If you’ve driven by the Watchung Police Department in the past year, chances are your license plate has been captured by a video camera. And if you’ve walked in the department’s lobby or the municipal court, your image has been taken for high-tech face recognition software. Many Central Jersey towns have varying forms of surveillance camera equipment as part of their public-safety programs.

But Watchung has taken one additional high-tech leap, by participating in an experimental, year-long program that incorporates license-plate and face-recognition software in its digital video camera systems. The borough’s police chief and the private company that is running the program hope that the department will be a model for video surveillance in the state. In fact, Wat-chung’s camera system, with live video feed, will be featured during the Police Security Expo June 19 and 20 in Atlantic City.

“These are tools to allow the police to be more effective,” said Rob Merchant, president of MTS Intelligent Surveillance Solutions, the Howell-based company which installed the software in Watchung […] when he converted the department’s video-tape based surveillance system to digital.

Only a few other New Jersey towns have the same type of technology, Merchant said. They include the Deal, Bradley Beach, Sea Isle City and Maplewood police departments. But apparently, no other Central Jersey towns have tried incorporating this advanced technology into their public safety arsenal, according to law-enforcement officials.

How it works

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