mts-iss.com Blog

Ensuring that the video surveillance system is working properly and available when it really counts is about more than deploying for high availability, it is about checking that the systems and applications are functioning properly.

MTS-ISS is taking a proactive approach to this need by providing all of their customers with 24×7 system monitoring.

MTS has developed a centralized monitoring and management service for all of their customer installations. The real-time dashboard provides at-a-glance status of network, server, and security applications for all their customers.

Key metrics for availability and performance are tracked and used for identifying problems; information is then aggregated into monthly reports.

Significant events can be organized by many parameters including geography, customer, or device type.

The support team receives critical alerts via email and text messaging to increase response time that affect customer systems.

Customers who purchase a maintenance plan can opt to receive critical system-affecting alerts to their email and/or monthly availability reports for their servers and video applications.

This new value-added support service is one more great reason to allow MTS-ISS to design, install, and maintain your video surveillance & access control systems.
Go with the technology leader!

All eyes are on Watchung surveillance program
Borough’s high-tech software could be a model for the rest of the state.

By KARA L. RICHARDSON
Staff Writer

June 10, 2007

WATCHUNG– If you’ve driven by the Watchung Police Department in the past year, chances are your license plate has been captured by a video camera. And if you’ve walked in the department’s lobby or the municipal court, your image has been taken for high-tech face recognition software. Many Central Jersey towns have varying forms of surveillance camera equipment as part of their public-safety programs.

But Watchung has taken one additional high-tech leap, by participating in an experimental, year-long program that incorporates license-plate and face-recognition software in its digital video camera systems. The borough’s police chief and the private company that is running the program hope that the department will be a model for video surveillance in the state. In fact, Wat-chung’s camera system, with live video feed, will be featured during the Police Security Expo June 19 and 20 in Atlantic City.

“These are tools to allow the police to be more effective,” said Rob Merchant, president of MTS Intelligent Surveillance Solutions, the Howell-based company which installed the software in Watchung [...] when he converted the department’s video-tape based surveillance system to digital.

Only a few other New Jersey towns have the same type of technology, Merchant said. They include the Deal, Bradley Beach, Sea Isle City and Maplewood police departments. But apparently, no other Central Jersey towns have tried incorporating this advanced technology into their public safety arsenal, according to law-enforcement officials.

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